Telephone Switchboard & Call Center: IVR (Interactive Voice Response), Computer-Telephony Integration (CTI/CRM), Queue Management.
Unified Communications (UCaaS): Mobile and desktop apps that let you access your desk phone from anywhere, plus video conferencing and corporate instant messaging.
Connectivity: 4G/5G failover links, SIP trunk.
Infrastructure & Servers: Virtualization (VMware, Hyper-V), physical/cloud servers, patch panels, and server racks.
Enterprise Networks: Managed switches, routers, firewalls, VLAN creation, and site-to-site VPNs.
Professional Wi-Fi: High-speed Wi-Fi hotspots, captive portal for visitors, coverage analysis based on floor plans.
Backup: Automated backup (local and cloud).
Workstations & Peripherals: Sales and fleet management (desktops, laptops, business printers, license management).
Structured Cabling & Fiber Optics: Copper network cabling (Cat 6A / Cat 7), fiber optic pulling and splicing (single-mode/multimode), cabling testing with a reflectometer.
Core network equipment: Managed switches (PoE/PoE+), enterprise routers, patch panels, server cabinets, and UPS systems (Racks/UPS).
Security & Firewall: Web filtering, next-generation firewall (NGFW), segmentation using virtual local area networks (VLANs), secure inter-site connections (IPsec/SSL VPN).
Professional Wi-Fi & Captive Portal: High-speed Wi-Fi access points (Wi-Fi 6 / 6E / 7), centralized Wi-Fi controller, guest access management compliant with legal standards (connection logs).
IP Video Surveillance: Dome/tube cameras, motorized PTZ domes, NVR recorders, infrared/color night vision, license plate recognition (LPR).
Access Control: Card readers, keypads, biometrics, visitor management.
Alarm & Intrusion Detection: Wireless/wired alarm control panel, motion and door/window sensors.
GTC / Technical Management: Centralized alert handling and remote monitoring.
Background Music & Comfort: Recessed speakers, sound projectors, and 100V acoustic projectors for retail spaces, offices, hotels, restaurants, and warehouses.
Conference Systems & Meeting Rooms: Gooseneck microphones, wireless discussion systems, DSP voice processing units, echo cancellation.
Microphone Consoles & Zoning: Multi-zone call microphones, digital audio matrices, independent volume control by zone or space.
Professional Displays & High-Brightness Panels: Continuous-display screens (24/7 or 16/7), anti-glare panels, high-brightness display cases, indoor/outdoor display kiosks.
Video Walls & Giant LED Screens: Design of ultra-slim-bezel LCD video walls and fine-pitch LED panels for lobbies and control rooms.
Touchscreens & Interactive Kiosks: interactive displays for classrooms and meeting rooms.
Content Management System (CMS): Remote scheduling of visuals, playlist management, integration of real-time feeds (weather, news, social media, video feeds).
Preventive and Corrective Maintenance: Hardware and Software Maintenance Contracts.
Remote Assistance & Level 1/2/3 Support: One-Stop Help Desk.
On-site Service: Rapid response to Réunion in the event of a critical failure.
